Pollfish Resources.

Our survey pricing starts at $0.95 (Base Price) with a minimum of 100 responses. The total cost of your survey is based on the targeting design, number of questions, and your pricing plan (Basic or Elite).

To instantly calculate the price of your survey design, simply log in and add your targeting criteria and questions.

To inquire about potential alternative pricing models (with pre-paid services) please book a demo through our site.

When a survey has Open-Ended questions, our system periodically conducts an extra quality check to filter out any low-quality responses. Thus, your results page displays a message saying, ‘’Our data quality system is validating the responses of the survey. Therefore, the results are subject to change at any time’’. Rest assured, we will notify you via email when the final results are ready.

Pollfish sources high-quality survey respondents from a variety of sources including Prodege’s proprietary communities (established in 2009).

All of Prodege’s communities offer more than just surveys as a way of earning points. This unique community engagement model helps us to avoid much of the bias found in survey-only panels as we’re attracting a broader subset of the population with varying interests.To bring additional breadth, depth and representativeness to our sampling approach we leverage the Pollfish Network which is fueled with millions of survey participants from hundreds of apps and websites.

These apps and website covering a wide range of interests and activities including blogs, news, video/social media, gaming, shopping, travel and more. All respondents receive a reward for participating in surveys and, depending on source, the rewards can be points that can be redeemed for gift cards to retailers and restaurants, discounts, access to app/website features (e.g. news articles, in-game bonuses, etc.) and donations to a respondent’s favorite charity.

We’ve established a custom blend of sources (communities and network) for projects in order to provide clients with the benefits of convenience sampling (competitive cost, efficiency) while also ensuring a broad population has the opportunity to participate in the research.

If our payment processor declines your card, please contact your card-issuing bank. They can look at the transaction and figure out why it was declined. Typically, the bank will need the charge amount, date/time, and company name to assist.

• Open-ended
• Numeric open-ended
• Description
• Single-selection
• Multiple-selection
• Rating stars
• Slider
• Ranking
• Matrix, Single selection
• Matrix, Multiple selection
• Matrix, Bipolar
• Matrix, Constant sum
• Matrix, Numeric Open-ended
• Net Promoter Score
• Drill down
• Conjoint Analysis
• A/B Tests
• Max Diff
• Van Westendorp

Refund requests are sent to our finance team for review. If the refund request is approved, it will be added to the upcoming processing cycle, which takes place on Tuesdays and Thursdays each week (except for the last week of the month). Please note that it may take 5 to 10 business days for the funds to be credited back to your account once the refund is approved, as the exact timing can vary depending on your card provider’s process.

The Survey Review process can take up to two hours, depending on volume. If everything is in order, the review team will launch your survey promptly. If the Review Team finds any issues, they will provide optional or mandatory suggestions via email and revert the survey to draft status. You can read more about Pollfish’s process for reviewing and approving surveys here.